The trust between the doctor & the patient is the key to right addressal of the problems. A doctor’s successful career depends on how he treats his patients & what is his goodwill. To build this trust, the communication between the practitioner & the patient should be effective & clear. Your communication as a medical professional is a balance of asserting, analyzing & showcasing understanding of the patient’s issues. Follow these tips to communicate effectively & build a rapport with your patient.
Doctor-Patient Cooperation in Australia
Research shows that the majority of the patients feel respected, understood, listened to & sought after by their Doctors in Australia. Australian medical sector is gifted with a high calibre of care provided to the patients. The data from Australian Bureaus of Statistics proves this fact.
Let’s take a glance.
- Percentage of patients that felt they were carefully listened to by their GPs: 75%
- Percentage of patients that felt they were carefully listened to by their Medical Specialists: 79%
- Percentage of patients that felt they were always treated with respect by their GPs: 80%
- Percentage of patients that felt they were always treated with respect by their Medical Specialists: 82%
- Percentage of patients that felt they were being given enough time during appointments by their GPs: 76%
- Percentage of patients that felt they were being given enough time during appointments by their Medical Specialists: 80%
These statistics define the quality of communication & interaction between medical experts & patients. However, there is a scope of great improvement in these stats. Let’s find out how patient communication by doctors can be improved.
Be an Active Listener:
Active listening doesn’t only mean paying attention to verbal communication but also to the non-verbal cues. You also need to pick up the client’s emotions. All these factors can help build a strong communication line & opening up with your patient. It will help you to respond better to the patient’s problems.
Asking Open-ended Questions:
Effective communication sometimes means talking less & listening more. In fact, it is a better way when you’re in the role of active listener. Asking open-ended questions which don’t have simple ‘Yes’ or ‘No’ answers is important. Open-ended questions will have more detailed answers & you can understand your patient’s concerns better. It even makes you look more interested in the conversation when you ask better questions.
Check your Non-verbal Cues:
It is important to stay attentive while talking with your patient. Checking your phone constantly or looking away while your patient is talking is a negative cue. It will definitely turn down your impression & it will seem like you’re not interested in the patient. Also, these things will hamper your ability to understand the patient’s issue completely.
At MedFuture, we are focused on providing the best opportunities to GPs & other medical staff to find their dream medical job in Australia. We help build a competitive profile for our candidates. We provide the best advice as per their desired profile on the basis of their experience & expertise.